Unlock ePass2003 Auto Token CSP 2.0

The below unlock process is only applicable for CSP 2.0 ePass2003 Auto tokens. If you are having the old token then refer to section 2 of the unlocking process.

Unlock ePass2003 Auto Token CSP 2.0

SO PIN for ePass2003 CSP2.0: SO pin for epass2003 auto tokens are not fully available. Sometimes or very rarely available on a case-to-case basis. We have to unlock it through OTP mainly. You can apply SO Pin/OTP for ePass2003auto Token here.
Find the attached admin utility form link https://apicountry.com/myuploads/ePass2003-Admin-Plugin.zip
Download and extract it.
Open the ePass2003-Admin-Plugin utility. (Close epass2003auto token manager before opening the Admin Utility.)
Click on the arrow above the Exit button.
Click on Unblock button given above and enter the SO PIN / OTP.
Enter the new PIN and confirm it.

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Unlocking CSP 1.0 ePass2003Auto Token

To unlock a CSP 1.0 ePaas2003auto token, it must be upgraded to the newest CSP version. You can apply for upgrading the token CSP version here. Once CSP is upgraded, you can follow the above-mentioned process to unlock the token.

However, sometimes upgrading the CSP version might damage the digital signature certificate available inside it. Some certifying authorities allow re-download of digital signatures.